About Us: joy-casino-online.com - Your Licensed and Reliable Partner in the World of Gaming in the CIS
Welcome to the official "About Us" page of the information resource joy-casino-online.com. We are pleased to present you our dynamically developing and fully licensed gaming platform, created for true connoisseurs of quality gambling entertainment in all CIS countries.
The purpose of this page is to provide you with comprehensive and transparent information about our operating company, current licence, our mission, core values and unwavering commitment to fair, safe and responsible gaming.
Legitimacy and Licensing
Joy Casino (joy-casino-online.com) has been successfully operating in the CIS market since 2014, offering players access to a world of vivid emotions and exciting gaming opportunities.
The gaming platform and information website joy-casino-online.com is operated by PULMIUM LLC, a company registered under the laws of the Kyrgyz Republic under the number 221376-3301-OOO. The legal address of the company is: Kyrgyz Republic, Bishkek, Leninsky district, 191 Moskovskaya Street, sq. 13.
The activity of joy-casino-online.com is carried out on the basis of the licence for organising and conducting gambling in virtual casino № 23-0600-KP, issued by the Government of the Kyrgyz Republic. This licence confirms our strict compliance with regulatory requirements and industry standards, and also serves as a guarantee of protection of the rights and interests of our players.
Safety and Fair Play - Our Priority
The protection of your personal data and the security of your financial transactions is of paramount importance to us. The joy-casino-online.com platform uses state-of-the-art SSL encryption (Secure Socket Layer) to protect all transmitted information, ensuring its complete confidentiality and preventing unauthorised access.
We guarantee 100% the fairness of all games presented at joy-casino-online.com. This is achieved through the use of a certified Random Number Generator (RNG). This technology ensures that the results of each game are completely random and unbiased, which confirms the integrity of our gaming process.
Responsible Gaming at joy-casino-online.com
We at joy-casino-online.com are deeply committed to responsible gambling. We firmly believe that gambling should remain purely a form of entertainment and leisure, without becoming a problem or having a negative impact on a player's life.
To support our players, we provide a number of self-control tools. These include the ability to set deposit limits, loss limits, limits on playing session times, and a self-exclusion option for those who need a break.
You can read more about our Responsible Gaming Policy and the tools available on the relevant Responsible Gaming Policy page of our website.
Our Information Portal: Expertise for Players
We are committed to providing you with not only the best games, but also quality, useful and up-to-date information on this official resource joy-casino-online.com. We want you to be fully informed about all aspects of our platform.
Medea Shainidze, Editor-in-Chief of our Blog, is responsible for creating expert reviews, detailed guides and analyses. Her years of experience in iGaming, deep understanding of the industry and the needs of CIS players help us to create content that makes your gaming experience at joy-casino-online.com even better and clearer. You can find out more about Medea Shainidze and her qualifications on her personal About the Author page. (You will add the link yourself).
Player Support and Contacts
Our professional and friendly support team is always ready to assist you and answer any questions you may have about using the joy-casino-online.com platform. We strive to provide prompt and quality support to all our users.
You can contact us through the following official channels:
| Contact/Information | Data |
|---|---|
| Email support | ru_support@joycasino.com |
| Telegram (Support/Channel) | https://t.me/realjoycasino |
| Live Chat | 24-hour online chat on the website |
| Legal address | Kyrgyz Republic, Bishkek, Leninsky District, 191 Moskovskaya Street, Apartment 13. |
| Licence | No. 23-0600-KP, issued by the Government of the Kyrgyz Republic. |
| Operator/Legal Entity | PULMIUM LLC |
| Social media | Facebook, Instagram |
| Contacting the site administrator | admin@joy-casino-online.com |
Terms and Conditions
We operate as transparently as possible and in strict compliance with clearly defined terms and conditions.
For a full understanding of all game rules, bonus terms and conditions, deposit and withdrawal procedures and other important aspects of our platform, please read the full Terms and Conditions document on the relevant page of our website.
Joy Casino (joy-casino-online.com) is your licensed, safe and reliable choice for exciting and responsible gaming in the CIS. We value the trust of each of our players and are constantly working to exceed your expectations by offering the highest level of service and access to the best gaming products.